IDPhotoAI

Privacy Policy

Privacy policy for IDPhotoAI
10月 24, 2025

Welcome to IDPhotoAI (“IDPhotoAI,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, protect, and delete your information when you visit or use our website, www.idphotoai.net, and related services.

IDPhotoAI provides online ID photo creation services, including passport photos, visa photos, document photos, and other official photo formats. Your privacy is important to us, especially because our services may involve uploading and processing personal photos.

By using IDPhotoAI, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our services.

1.1 Account Information

If you create an account or contact us, we may collect information such as:

  • Name
  • Email address
  • Login information
  • Customer support messages
  • Any other information you voluntarily provide

We use this information to manage your account, provide customer support, and communicate with you about our services.

1.2 Uploaded Photos and Generated ID Photos

To provide our ID photo creation service, you may upload personal photos to IDPhotoAI.

We may process:

  • Original photos uploaded by users
  • Generated ID photos
  • Cropped or resized versions of photos
  • Background-adjusted versions of photos
  • Photos submitted for compliance checking, enhancement, or review

These photos are used only to provide the service you requested, such as generating a compliant ID, passport, visa, or document photo.

We do not use uploaded photos or generated ID photos for AI model training, machine learning training, dataset building, advertising, resale, or any unrelated business purpose.

1.3 Usage Information

We may collect information about how you interact with our website and services, such as:

  • Pages visited
  • Features used
  • Time spent on the website
  • Error logs
  • Service usage frequency
  • General interaction data

We use this information to improve our services, fix technical issues, and enhance user experience.

1.4 Device and Technical Information

We may collect basic technical information, including:

  • Device type
  • Browser type
  • Operating system
  • IP address
  • Language settings
  • Approximate location based on IP address
  • Referring pages
  • Access dates and times

This information helps us maintain website security, prevent abuse, improve compatibility, and optimize our services.

1.5 Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Keep users signed in
  • Improve website functionality
  • Analyze website performance
  • Understand how users interact with our services

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

1.6 Payment and Billing Information

If you purchase a paid service, payment processing may be handled by third-party payment providers.

We do not directly store your full credit card number or full payment credentials on our own servers.

Depending on the payment provider, we may receive limited billing-related information, such as:

  • Payment status
  • Billing email
  • Transaction ID
  • Subscription or order details
  • Invoice information
  • Partial payment method details, such as the last four digits of a card, where applicable

This information is used to process orders, manage payments, provide receipts, prevent fraud, and handle customer support.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide ID photo generation services
  • To process uploaded photos and create compliant ID photos
  • To deliver purchased products or services
  • To manage user accounts
  • To process payments and billing
  • To provide customer support
  • To improve website functionality and service quality
  • To detect, prevent, and address technical issues, abuse, fraud, or security risks
  • To comply with legal obligations
  • To communicate important service updates

We do not use your uploaded photos for unrelated purposes.

3. Photo Storage and Deletion

We understand that uploaded photos and generated ID photos may contain sensitive personal information.

Uploaded photos and generated ID photos are retained by IDPhotoAI for only 7 days.

After 7 days, these photos are automatically and permanently deleted from our platform.

This applies to:

  • Original uploaded photos
  • Processed photos
  • Generated ID photos
  • Preview images
  • Related temporary image files used to provide the service

Once deleted, these files cannot be recovered.

We retain photos for this limited period to allow users to download their results, review their orders, and contact support if there is an issue with the generated photo.

4. AI Processing and Human Review

IDPhotoAI may use automated tools, AI-based processing, or image processing technologies to generate or adjust ID photos according to required specifications.

These processes may include:

  • Cropping
  • Resizing
  • Background adjustment or replacement
  • Lighting correction
  • Alignment correction
  • Compliance formatting
  • Image quality improvement

If you choose a service that includes manual review, human verification, or human retouching, authorized personnel may access your uploaded photo and generated result only for the purpose of providing that service, checking compliance, or improving the final output.

Human reviewers are not permitted to use your photos for any unrelated purpose.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share limited information only in the following circumstances:

5.1 Service Providers

We may share necessary information with trusted third-party service providers who help us operate our website and provide our services, such as:

  • Cloud hosting providers
  • File storage providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • AI or image processing service providers
  • Customer support tools

These providers are only allowed to process information as needed to provide their services to us.

We may disclose information if required to do so by law, legal process, court order, government request, or regulatory obligation.

5.3 Protection of Rights and Safety

We may disclose information when necessary to:

  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Enforce our terms
  • Protect users or the public
  • Investigate security issues

5.4 Business Transfers

If IDPhotoAI is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, user information may be transferred as part of that transaction. If this happens, we will take reasonable steps to ensure your information remains protected.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

  • Secure transmission where appropriate
  • Access controls
  • Limited internal access
  • Server-side security practices
  • Monitoring for abuse or unauthorized activity
  • Data retention limits

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain different types of information for different periods depending on the purpose.

Uploaded Photos and Generated ID Photos

Uploaded photos and generated ID photos are retained for 7 days and then automatically and permanently deleted.

Account and Order Information

Account, order, billing, support, and transaction records may be retained for as long as necessary to:

  • Provide services
  • Maintain business records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, or regulatory obligations

Technical and Usage Data

Usage logs, security logs, and analytics data may be retained for a reasonable period to maintain website security, improve performance, and prevent abuse.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Request a copy of your data
  • Withdraw consent where applicable
  • Opt out of certain communications

To make a privacy-related request, please contact us at:

service@idphotoai.net

We may need to verify your identity before processing certain requests.

9. Deleting Your Photos

Photos are automatically deleted after 7 days.

If you want your uploaded photos or generated ID photos deleted earlier, you may contact us at:

service@idphotoai.net

We will make reasonable efforts to delete the relevant files earlier, unless retention is required for legal, security, fraud prevention, or dispute resolution purposes.

10. Children’s Privacy

IDPhotoAI is not intended for use by children under the age of 13, or the minimum age required by applicable law in your location.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us at service@idphotoai.net, and we will take appropriate steps to delete such information.

11. International Users

IDPhotoAI may be accessed by users from different countries or regions. Your information may be processed and stored in countries other than your country of residence.

By using our services, you understand that your information may be transferred to and processed in jurisdictions where data protection laws may differ from those in your location.

We will take reasonable steps to protect your information in accordance with this Privacy Policy.

Our website may contain links to third-party websites, services, or payment pages.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” at the top of this page. Changes become effective when they are posted on this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

IDPhotoAI Website: www.idphotoai.net Email: service@idphotoai.net

15. Summary of Photo Privacy Commitment

To make our photo privacy practices clear:

  • Uploaded photos are used only to generate the requested ID photo.
  • Generated ID photos are stored only for user access and support purposes.
  • Uploaded and generated photos are retained for only 7 days.
  • After 7 days, photos are automatically and permanently deleted.
  • Photos are not used for AI model training.
  • Photos are not sold, rented, or used for advertising.
  • Photos are not used for unrelated business purposes.

Thank you for trusting IDPhotoAI.